The field tool, rebuilt for the phone — then grown, phase by phase, until it won the studio new business the old app couldn’t support.
Euro Informatique builds software for the insurance world — tools for the companies that handle repairs after water damage, and the adjusters who assess them.
Their mobile app worked alongside a desktop tool, but it had been built like a desktop app squeezed onto a phone — awkward to use in the field, and rigid in a way that made adding anything new difficult. They needed it rebuilt to actually work on mobile, and then grown — to better serve the clients they already had, and to reach a new audience the old app simply couldn’t support.
A phased redesign, prioritized so each step earned the next — foundation first, then growth. Spending the budget in the right order, not patching what was there.
Desktop users in their ecosystem weren’t really using or satisfied with the mobile side. This gave them a mobile tool worth using.
A market they hadn’t been able to serve before: clients specialized in water-leak detection, with very specific field needs.
Lead with the before → after, then walk the new flows phase by phase.
A desktop tool squeezed onto a phone — awkward in the field, rigid by design.
Rebuilt mobile-native and on brand, around how technicians actually work.
Measurements and materials capture, on site.
The calendar and appointment screens, managed on the go.
Companies that wanted what their tools offered, but had been held back by the missing pieces: proper scheduling, field reporting, and the water-leak specialization. The work didn’t just improve the app — it opened business the old version couldn’t support.
